Responsible Gaming Program at Captain Cooks Casino

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Official website: Captain Cooks Casino

1. Editorial Purpose and Source Disclosure

This article documents the responsible gaming program published by Captain Cooks Casino.
All information is taken only from the official Captain Cooks Casino website, including its Responsible Gambling page and related disclosures.

This content is informational only and does not endorse, recommend, evaluate, or promote the casino or its services.

2. Overview of the Casino’s Responsible Gaming Policy

Captain Cooks Casino frames responsible gambling as a matter of personal control and awareness, presenting gambling as a form of entertainment rather than a source of income.

The responsible gambling policy is presented primarily as:

  • Informational guidance about gambling behavior
  • Account-level restriction options
  • References to external support and filtering tools

The casino emphasizes moderation, awareness of time and spending, and recognizing when gambling may no longer remain recreational.

3. Account-Based Limits and Player Controls

3.1 Deposit Limits

Captain Cooks Casino states that players may apply deposit limits to their accounts.

According to the official Responsible Gambling page:

  • Deposit limits may be set on a daily, weekly, or monthly basis
  • Requests to increase or remove an existing deposit limit are subject to a 24-hour delay before taking effect
  • Deposit limits are implemented through contact with customer support

No additional enforcement or automation details are specified on the official website.

3.2 Wager and Loss Limits

  • Wager limits: not specified on the official website
  • Loss limits: not specified on the official website

The casino does not document the availability of wager-based or loss-based limits as part of its responsible gaming tools.

4. Time Awareness and Session Controls

The official Responsible Gambling page includes general guidance encouraging players to:

  • Monitor time spent gambling
  • Take breaks
  • Balance gambling with other activities

However:

  • Reality checks or automated session reminders are not specified
  • Automatic session time limits or forced logouts are not specified

No technical session-control tools are described on the official website.

5. Cooling-Off Periods

Captain Cooks Casino documents the availability of cooling-off periods, described as temporary breaks from gambling activity.

According to the official site:

  • Cooling-off periods range from 24 hours up to 6 weeks
  • These breaks are temporary and distinct from long-term self-exclusion

Specific reinstatement procedures following a cooling-off period are not detailed on the official website.

6. Self-Exclusion Program

Captain Cooks Casino offers a self-exclusion program as described on its Responsible Gambling page.

Key elements stated by the casino include:

  • A self-exclusion period of 6 months
  • Self-exclusion requests must be confirmed and are described as irreversible once applied
  • The casino states it may initiate exclusion if player behavior indicates unhealthy gambling

The scope of self-exclusion is described at the account level.
Network-wide or jurisdiction-wide exclusion coverage is not specified.

7. Verification, Enforcement, and Scope

The casino states that:

  • Responsible gaming measures are applied at the account level
  • Proof of age or identity may be required to enforce eligibility and restrictions

Additional enforcement mechanisms, technical safeguards, or cross-operator enforcement are not specified on the official website.

8. External Support Organizations Referenced

The Responsible Gambling page at Captain Cooks Casino references external, independent organizations and tools, including:

  • BeGambleAware (including a self-assessment test)
  • National Council on Problem Gambling
  • Gamblers Anonymous

The casino also lists third-party filtering and blocking software, including:

  • CyberPatrol
  • CyberSitter
  • NetNanny

These organizations and tools are presented as independent of the casino.

9. Important Policy Limitations and Gaps

Based on the official website, the following limitations are evident:

  • Wager and loss limits are not described
  • Automated time-tracking or session enforcement tools are not specified
  • Enforcement details beyond account-level controls are limited
  • Responsible gaming tools do not alter game mechanics, probabilities, or expected outcomes

Where information is absent, it is not supplemented or inferred.

10. Relationship to Broader Responsible Gaming Resources

The responsible gaming tools described by Captain Cooks Casino operate alongside broader independent education and support resources.

11. Editorial Disclaimer

This article is provided for informational and educational purposes only.
It does not offer advice, recommendations, or opinions regarding gambling or casino participation.

Responsible gaming policies and tools may change over time.
Readers should consult the official Captain Cooks Casino website for the most current terms and disclosures.

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