SuperSlots.ag Self-Exclusion Program Explained
This page explains how the self-exclusion program works specifically at SuperSlots.ag, based on the casino’s responsible gaming disclosures and publicly described account-handling procedures.
This content is informational only. It does not recommend any action and does not provide advice. The purpose is to document how SuperSlots.ag structures self-exclusion, what it affects, and what players should realistically expect if they request it.
Policies and enforcement may change. Players should always confirm details directly with the casino before taking action.
Overview of Self-Exclusion at SuperSlots.ag
SuperSlots.ag offers a self-exclusion option as part of its responsible gaming framework, but it is not implemented as an automated account setting. Instead, self-exclusion is handled manually through the Player Services team.
At SuperSlots.ag, self-exclusion is described as a permanent and irreversible account closure intended for players who believe they have a gambling problem and want to prevent themselves from gambling in the future.
This distinguishes self-exclusion from other account tools offered by the casino, such as time-outs or standard account closure.
How SuperSlots.ag Frames Self-Exclusion
SuperSlots.ag presents self-exclusion as a serious, long-term measure. The language used emphasizes:
- Permanent account closure
- Irreversibility
- Blocking access across the operator’s sites
Self-exclusion is positioned differently from temporary breaks or optional account pauses.
Difference Between Self-Exclusion and Other Account Options
SuperSlots.ag typically distinguishes between:
- Time-outs, which are temporary suspensions
- Account closure, which may be reversible
- Self-exclusion, which is permanent
Understanding this distinction is critical before making a request.
How to Request Self-Exclusion at SuperSlots.ag
SuperSlots.ag does not provide a self-exclusion toggle inside account settings. Requests must be made through direct communication with Player Services.
Primary Method: Contacting Player Services
To initiate self-exclusion, a player must contact Player Services, usually through:
- Live chat
- Email support
The player must clearly state that they are requesting self-exclusion due to gambling-related concerns.
Because the process is manual, clarity matters. The casino relies on how the request is described when determining which account action to apply.
Information That May Be Required
Player Services may ask for:
- Account identification details
- Confirmation that the request is intentional
- Identity verification
These steps are used to ensure the correct account is being permanently closed.
When the Restriction Takes Effect
Once processed, the self-exclusion takes effect after Player Services completes the request. At that point, account access is removed and cannot be restored.
Scope of the SuperSlots.ag Self-Exclusion
SuperSlots.ag describes self-exclusion as extending beyond a single site.
What the Exclusion Applies To
When self-exclusion is applied, it generally:
- Permanently closes the SuperSlots.ag account
- Prevents future gambling activity on the site
- Blocks access across other sites operated by the same group
This makes the exclusion broader than a casino-only restriction.
What the Exclusion Does Not Control
Self-exclusion does not automatically:
- Block advertising or third-party promotions
- Restrict access to unrelated casinos not operated by the same group
- Remove gambling-related content from the internet
The restriction applies to account access, not external exposure.
Duration and Irreversibility
Self-exclusion at SuperSlots.ag is described as permanent.
Is the Exclusion Reversible
According to the casino’s responsible gaming disclosures, self-exclusion is not intended to be reversed. Once the account is closed under self-exclusion, players should not expect reinstatement.
This differs from standard account closure, which may sometimes be reversed upon request.
Why This Matters
Players who want a temporary break should not confuse self-exclusion with time-out options. Choosing self-exclusion at SuperSlots.ag carries long-term consequences that are not designed to be undone.
What Happens to Balances and Bonuses
Self-exclusion affects both account funds and promotional balances.
Cash Balances and Pending Bets
If wagers were placed before the self-exclusion request was processed, those bets are typically graded normally.
If winnings result from those wagers, the player may be allowed to withdraw the resulting balance, but not use it for further play.
Withdrawal eligibility remains subject to standard verification and review procedures.
Bonus Funds and Promotions
Bonus balances and active promotions are typically forfeited once the account is closed under self-exclusion.
This includes:
- Unwagered bonus funds
- Active wagering progress
- Unused free spins
This forfeiture reflects standard bonus terms, which require active participation.
Communication After Self-Exclusion
SuperSlots.ag indicates that once self-exclusion is applied:
- Marketing communications should stop
- Account access remains disabled
- Player Services interaction is limited
Ongoing communication after confirmation is typically minimal.
Important Notes and Limitations
Because self-exclusion at SuperSlots.ag is handled manually and framed as permanent:
- Outcomes depend on how the request is described
- Reversal should not be expected
- Clarifying intent before finalizing the request is important
This approach is stricter than some casinos that offer menu-based or time-limited exclusion tools.
How This Page Fits Into the Self-Exclusion Guide
This page provides casino-specific documentation that complements the broader self-exclusion guide.
The guide explains how self-exclusion works in general. This page shows how those principles apply at SuperSlots.ag, where self-exclusion is treated as a permanent account closure rather than a configurable setting.
This structure can be reused for other casinos with similar manual self-exclusion programs.
