CASINO CLASSIC FAQ

Getting Started

• How to Begin? To start the Casino software, follow these steps:
  • Open an account
  • Start playing and experience the excitement of Casino Classic You could be the next big winner!
• Recommended System Requirements Ensure your computer meets these requirements for optimal performance:
  • Browser: Internet Explorer 10+ | Firefox 46+ | Google Chrome 49+
  • Adobe Flash Player 10+
  • Operating System: Windows 7/8.1/10 (32-bit/64-bit)
  • Recommended Specs: Intel i5 or AMD A8, 4 GB RAM, 20 GB+ hard disk, 512 MB Graphics Memory, 1024×768 monitor, compatible sound card, 2-button mouse
  • Minimum Specs: Windows 7, Intel Core2 or AMD Athlon II – 1.8ghz, 2 GB RAM, 4 GB+ hard disk, 128 MB Graphics Memory, 1024×768 monitor, Sound Blaster compatible sound card, 2-button mouse
• How to Download the Software?
  • Click on the download link.
  • Save the file to your Desktop.
  • Follow installation prompts.

Login and Registration

• How to Connect to Casino?
  • Ensure internet connection.
  • Double click Casino Classic logo or find it in the start menu.
  • Click on “connect.”
• How to Register as a Player?
  • Choose a password and enter your name/email.
  • Receive a unique username.
  • Keep your password secure.
  • Click “connect” with your username and password to start playing.

Banking

• Deposit Methods Casino Classic accepts various payment methods, including credit/debit cards, bank transfers, prepaid vouchers, and e-wallets. Contact customer service for assistance.
• How to Make a Deposit? Follow these steps:
  • Click “Bank” in the software.
  • Select deposit method.
  • Register payment account details.
  • Choose deposit amount.
• Troubleshooting Deposits If credit card deposits fail, contact banking@casinorewards.com for alternatives.
• Why are Deposits Rejected? Rejections may occur due to internet interruptions, incorrect billing information, or credit card company controls. Contact support for assistance.
• How to Withdraw Winnings?
  • Click “Bank.”
  • Select “Withdrawal” tab.
  • Enter withdrawal amount.
  • Withdrawal funds held for 48 hours, then processed.
• Selecting a Preferred Method Of Payment (PMOP)
  • Login to your Casino account.
  • Click “Bank.”
  • Select PMOP from the drop-down menu.
  • Complete relevant fields.
• Reversing a Withdrawal Withdrawals can be reversed within 48 hours in the casino account.
• Withdrawal Timeframes Delivery times vary:
  • Visa, Mastercard: 3 working days
  • e-Wallets: 1-3 working days
  • Direct Bank Transfer: 6-10 working days
  • CAD EFT/ECheck (Canada only): 2-3 working days Additional verification may apply for certain methods.
• Withdrawal Fees Fees may apply for certain methods. Check with support for details.

Loyalty Program

• Casino Rewards VIP Loyalty Program Earn rewards for loyalty! Climbing status levels unlocks bigger bonuses, promotions, and more. VIP points are awarded for playing.
• Joining the Loyalty Program All players who wager money become VIP loyalty program members.
• Checking VIP Account Balance Access your Casino Rewards account to view your points balance and history.
• Redeeming Points Redeem points for casino credits when you have a minimum of 1,000 points.

Casino Games

• Downloading More Games Some games download automatically while you play. Click on greyed-out games to download.
• Upgraded Games Games with “upgrade available” require downloading the latest version.
• Game Download Time Download times depend on game size and internet speed.
• Game Freezing or Spinning Interruptions in your internet connection can cause game freezing. The server retries to communicate wager outcomes.

Other Questions

• Age Requirement Players must be at least 19 years old or the legal age of majority in their jurisdiction.
• Fair Play Assurance Casino Classic is independently reviewed for fair play. Review the Fair Play Policy on the website.
• Contacting Support Casino Classic’s 24/7 call center handles queries via email and phone. Visit the contact us page for details. Write in English. 📞✉️🇬🇧